General

Rockstar Rewards is our free U.S. loyalty program.

The benefits of the program vary depending on your tier status, but all LN Rockstarsreceive birthday points, free shipping and handling, free returns, exclusive previews and promotions and more. The breakdown of perks according to tier status is listed in the chart above.

More Specifics

Upon the return of an item, the spend amount applied to your tier status for the original purchase will be deducted from your account.

We cannot combine accounts at this time and urge you to use a single email address for all transactions at LuxandNyx.com to ensure you receive credit toward LN Rockstar Rewards loyalty program tier status for every qualifying purchase made going forward. For questions or concerns, please email Hello@LuxAndNyx.com.

At program launch, you will automatically be placed into the appropriate tier based on your qualifying purchases made at Lux & Nyx within the previous 12 months.

This term will be extended for fiscal year 2018 & 2019. 

*  This loyalty tier status will remain in effect until February 1st, 2020, when it will be reset based on your 2019 spend.

*  Purchases identified as those made online while logged into My Account when the email address registered to your account is provided.

LN Rockstars are eligible for certain special gifts, as illustrated in the chart above. If you qualify, you will receive an email with additional information when your gift(s) are ready for redemption. Make sure to keep your email preference updated to stay informed.

Our Promise

Uncompromising style meets function,
made for the women on-the-go out to make a difference.

Style

"where did you get that bag?" compliment everywhere you go

Function

Keep you cool and collected with thoughtful function

Ease of Mind

Stain resistant and weather resistant. Plus handcrafted tight stitch that will hold up.

Make a difference

Eco-positive tech-materials. Women Lead #OwnYourAmbition

Let's Connect

30 Day Guarantee

We want your Lux & Nyx bag to work perfectly for your lifestyle so that you can do more with your day. If you find your bag isn’t working as well as you wanted it to, don’t sweat! We offer a 30 day, no questions asked return policy.

You can receive a refund through 1 of 2 ways: (1) You can request a refund to the original form of payment, and be deducted $10 of restocking fee, or (2) you can request store credit in the full amount of the original purchase.

Note: items listed as Final Sale are ineligible for returns.

Just send us an email at hello@luxandnyx.com and we’ll start the return process by sending a return shipping label your way!

FAQs
30 Day Guarantee

We want your Lux & Nyx bag to work perfectly for your lifestyle so that you can do more with your day. If you find your bag isn’t working as well as you wanted it to, don’t sweat! We offer a 30 day, no questions asked return policy.

You can receive a refund through 1 of 2 ways: (1) You can request a refund to the original form of payment, and be deducted $10 of restocking fee, or (2) you can request store credit in the full amount of the original purchase.

Note: items listed as Final Sale are ineligible for returns.

Just send us an email at hello@luxandnyx.com and we’ll start the return process by sending a return shipping label your way!

Our Campaign

Our Build Together campaign began over three months ago when we started asking the ladies of Lux & Nyx a simple question: what item should we create? Every week since, we have polled rockstar women from across the globe to help design the next product line: the Origami 5000.

Your input is what has driven this campaign, and without it, we would not be here today, so thank you!

Part of the intent behind this campaign was to make bags in a way that does not create excess waste of resources. We aim to do slow and intentional products (SIP), which for this campaign, means we are only producing the exact number of bags preordered.

That being said, this is a preorder campaign. In order to effectively do slow, intentional products and not create excess wastage, we will need to know the total number of bags to produce before we start the manufacturing process. Therefore, the preorder period will happen first and following it the production process.
Goals Explained

Throughout the preorder period, we have goals and targets to reach in our funding.

When the below targets are reached, rewards or new levels will open up - this applies to new orders and retroactive orders!

At 50% funded, everyone will receive 1 Rockstar Reward point and we will add a new feature to the Origami bags - a water bottle holder!

At 100% funded, everyone will receive 1 Rockstar Reward point and we will open up the option to preorder the navy blue Origami. At that point, you can switch your color preference from black to navy blue if you wish.

At 200% funded, everyone will not only receive at least 1 Rockstar Reward point, an added water bottle feature, and the option to order in navy blue, everyone will ALSO receive a surprise Lux & Nyx gift valued at $50+!

If we reach 250% funded, everyone will receive not only what was mentioned above, but the grey Origami option will then open for preorder as well!

Every preorder and every share will increase the perks for everyone in this campaign! Help us spread the word!

Your Difference

Not only are you advocating for sustainable fashion when preordering your Origami, but with every purchase, Lux & Nyx will donate to various charities through this campaign. The rockstar women have spoken, and according to the results of the last poll, women empowerment was the category most voted for! Non-for-profit organizations relating to this category will be rotated throughout the campaign, and updated on this page.

Thank you so much for engaging in sustainable practices and making a difference in our communities!

Estimated Shipping

We are doubling down on being sustainable and making what is ordered in this limited edition campaign. Instead we are giving our makers an exact number from the pre-order period, so our planet takes on less waste.

The Origamis will start production soon after the order is given in. The estimated shipping date is October 28th - November 15th.

10% off first purchase

We love getting in touch with you! But don't worry, we're not here to spam you! We'll only send you emails with important notices! Sign up for your first 10% off!

Rockstar Reward

Join our reward program and Enjoy

  • Free Shipping & Returns

  • Birthday Reward

  • Earn Points & rewards

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