General

Rockstar Rewards is our free U.S. loyalty program.

The benefits of the program vary depending on your tier status, but all LN Rockstarsreceive birthday points, free shipping and handling, free returns, exclusive previews and promotions and more. The breakdown of perks according to tier status is listed in the chart above.

More Specifics

Upon the return of an item, the spend amount applied to your tier status for the original purchase will be deducted from your account.

We cannot combine accounts at this time and urge you to use a single email address for all transactions at LuxandNyx.com to ensure you receive credit toward LN Rockstar Rewards loyalty program tier status for every qualifying purchase made going forward. For questions or concerns, please email Hello@LuxAndNyx.com.

At program launch, you will automatically be placed into the appropriate tier based on your qualifying purchases made at Lux & Nyx within the previous 12 months.

This term will be extended for fiscal year 2018 & 2019. 

*  This loyalty tier status will remain in effect until February 1st, 2020, when it will be reset based on your 2019 spend.

*  Purchases identified as those made online while logged into My Account when the email address registered to your account is provided.

LN Rockstars are eligible for certain special gifts, as illustrated in the chart above. If you qualify, you will receive an email with additional information when your gift(s) are ready for redemption. Make sure to keep your email preference updated to stay informed.

Our Promise

Uncompromising style meets function,
made for the women on-the-go out to make a difference.

Style

"where did you get that bag?" compliment everywhere you go

Function

Keep you cool and collected with thoughtful function

Ease of Mind

Stain resistant and weather resistant. Plus handcrafted tight stitch that will hold up.

Make a difference

Eco-positive tech-materials. Women Lead #OwnYourAmbition

Let's Connect

30 Day Guarantee

We want your Lux & Nyx bag to work perfectly for your lifestyle so that you can do more with your day. If you find your bag isn’t working as well as you wanted it to, don’t sweat! We offer a 30 day, no questions asked return policy.

You can receive a refund through 1 of 2 ways: (1) You can request a refund to the original form of payment, and be deducted $10 of restocking fee, or (2) you can request store credit in the full amount of the original purchase.

Note: items listed as Final Sale are ineligible for returns.

Just send us an email at hello@luxandnyx.com and we’ll start the return process by sending a return shipping label your way!

Rockstar Reward

Join our reward program and Enjoy

  • Free Shipping & Returns

  • Birthday Reward

  • Earn Points & rewards

See all Befefits

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