privacy notice

privacy policy

This Privacy Policy describes the policies and procedures of Lux and Nyx LLC d/b/a Lux and Nyx. (“we”, “our” or “us”) on the collection, use and disclosure of your information on luxandnyx.com (the “Site”) and the services, features, content, applications, and products we offer (collectively with the Site, the “Services”). We receive information about you from various sources, including: (i) if you register for the Site and the Services, through your user account on the Services (your “Account”); (ii) your use of the Services generally; and (iii) from third party websites and services. When you use the Services, you are consenting to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@luxandnyx.com or mailing us at:

Lux and Nyx
3630 Corporate Trail Dr
St. Louis, MO, 63045

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@luxandnyx.com or by mail at

Lux and Nyx
3630 Corporate Trail Dr
St. Louis, MO, 63045

Our Promise

Uncompromising style meets function,
made for the women on-the-go out to make a difference.

Style

"where did you get that bag?" compliment everywhere you go

Function

Keep you cool and collected with thoughtful function

Ease of Mind

Stain resistant and weather resistant. Plus handcrafted tight stitch that will hold up.

Make a difference

Eco-positive tech-materials. Women Lead #OwnYourAmbition

Let's Connect

30 Day Guarantee

We want your Lux & Nyx bag to work perfectly for your lifestyle so that you can do more with your day. If you find your bag isn’t working as well as you wanted it to, don’t sweat! We offer a 30 day, no questions asked return policy.

You can receive a refund through 1 of 2 ways: (1) You can request a refund to the original form of payment, and be deducted $10 of restocking fee, or (2) you can request store credit in the full amount of the original purchase.

Note: items listed as Final Sale are ineligible for returns.

Just send us an email at hello@luxandnyx.com and we’ll start the return process by sending a return shipping label your way!

FAQs
30 Day Guarantee

We want your Lux & Nyx bag to work perfectly for your lifestyle so that you can do more with your day. If you find your bag isn’t working as well as you wanted it to, don’t sweat! We offer a 30 day, no questions asked return policy.

You can receive a refund through 1 of 2 ways: (1) You can request a refund to the original form of payment, and be deducted $10 of restocking fee, or (2) you can request store credit in the full amount of the original purchase.

Note: items listed as Final Sale are ineligible for returns.

Just send us an email at hello@luxandnyx.com and we’ll start the return process by sending a return shipping label your way!

Our Campaign

Our Build Together campaign began over three months ago when we started asking the ladies of Lux & Nyx a simple question: what item should we create? Every week since, we have polled rockstar women from across the globe to help design the next product line: the Origami 5000.

Your input is what has driven this campaign, and without it, we would not be here today, so thank you!

Part of the intent behind this campaign was to make bags in a way that does not create excess waste of resources. We aim to do slow and intentional products (SIP), which for this campaign, means we are only producing the exact number of bags preordered.

That being said, this is a preorder campaign. In order to effectively do slow, intentional products and not create excess wastage, we will need to know the total number of bags to produce before we start the manufacturing process. Therefore, the preorder period will happen first and following it the production process.
Goals Explained

Throughout the preorder period, we have goals and targets to reach in our funding.

When the below targets are reached, rewards or new levels will open up - this applies to new orders and retroactive orders!

At 50% funded, everyone will receive 1 Rockstar Reward point and we will add a new feature to the Origami bags - a water bottle holder!

At 100% funded, everyone will receive 1 Rockstar Reward point and we will open up the option to preorder the navy blue Origami. At that point, you can switch your color preference from black to navy blue if you wish.

At 200% funded, everyone will not only receive at least 1 Rockstar Reward point, an added water bottle feature, and the option to order in navy blue, everyone will ALSO receive a surprise Lux & Nyx gift valued at $50+!

If we reach 250% funded, everyone will receive not only what was mentioned above, but the grey Origami option will then open for preorder as well!

Every preorder and every share will increase the perks for everyone in this campaign! Help us spread the word!

Your Difference

Not only are you advocating for sustainable fashion when preordering your Origami, but with every purchase, Lux & Nyx will donate to various charities through this campaign. The rockstar women have spoken, and according to the results of the last poll, women empowerment was the category most voted for! Non-for-profit organizations relating to this category will be rotated throughout the campaign, and updated on this page.

Thank you so much for engaging in sustainable practices and making a difference in our communities!

Estimated Shipping

We are doubling down on being sustainable and making what is ordered in this limited edition campaign. Instead we are giving our makers an exact number from the pre-order period, so our planet takes on less waste.

The Origamis will start production soon after the order is given in. The estimated shipping date is October 28th - November 15th.

10% off first purchase

We love getting in touch with you! But don't worry, we're not here to spam you! We'll only send you emails with important notices! Sign up for your first 10% off!