FREQUENTLY ASKED QUESTIONS

How do I clean my bag?

Each product has different care instructions, which you can find on the product page for each bag. In general, if the bag doesn’t require dry cleaning, we recommend first starting off with simple soap and cold water. And we don’t recommend using any hard cleaners since discoloration may occur. If you need further information or have any other questions, please email us at hello@luxandnyx.com

Do you offer monogramming?

At this time, we don’t offer any monogramming or customization for our bags.